Refund policy

Return & Exchange Policy — Chaapaa

At Chaapaa, every order is made and packed with care. As a small business, we currently do not accept returns or exchanges for reasons such as change of mind, incorrect size selection, or personal preference.

We kindly request customers to review product details and size charts carefully before placing an order.

Damaged, Defective, or Incorrect Items

If you receive:

* A damaged product
* A defective item
* The wrong product

please contact us within 36 hours of receiving your order at:

support.chaapaa@gmail.com

To help us resolve the issue quickly, please include:

* Your order number
* Clear photos of the product and packaging
* A brief description of the issue

Once reviewed, we will arrange a suitable resolution, which may include a replacement or refund, depending on the situation.

Thank you for supporting a small business like Chaapaa ❤️